Grievance redressal mechanism established by the IA, in accordance with the SEBI Circulars and processes of IA :
In case of any grievance/complaint against us, you shall contact the following person :
Grievance Redressal Officer (GRO):
Name : Mr. PRK Nagaraju
Email : prknraju@pnrfp.com
Phone : +91 9848012738
Escalation Matrix
| Details of Designation | Contact Person Name | Address Where the Physical Office is Located |
Contact Number | Email ID | Working Hours When the Complainant Can Call |
|---|---|---|---|---|---|
| Level 1 - Grievance Redressal Officer | Mr. PRK Nagaraju | 2nd Floor, Dr Atmaram Estates, HyderNagar, Hyderabad, Telangana 500085. | +91 98480 12738 | prknraju@pnrfp.com | 10:00 AM - 5:30 PM |
In case of delays beyond 15 days in resolving your grievance as received above, I / We shall communicate the same to you.
In case, you are not satisfied with my / our response, you can lodge your grievances with SEBI at the website for SEBI Complaints Redress System (SCORES) http://scores.sebi.gov.in or you may also write to any of the offices of SEBI. For any queries, feedback or assistance, please contact SEBI Office on Toll-Free Helpline at 1800 22 7575 / 1800 266 7575.
SmartODR - Grievance redressal mechanism
ODR Portal could be accessed, if unsatisfied with the response. Your attention is drawn to the SEBI circular no. SEBI/HO/OIAE/OIAE_IAD-1/P/CIR/2023/131 dated July 31, 2023, on "Online Resolution of Disputes in the Indian Securities Market".
A common Online Dispute Resolution Portal (" ODR Portal ") which harnesses conciliation and online arbitration for resolution of disputes arising in the Indian Securities Market has been established.